Global Product Offering Specialist - Thermal

Who are we?

At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.

We are currently seeking a Global Product Offering Specialist - Thermal to join our dynamic team in Tognana, Italy!

The Global Product Offering Specialist for Heat Re-use and Systems provides subject matter technical expertise and market knowledge on Heat Re-Use product/system for the Data Centers industry. The Product Offering Specialist will be responsible for understanding market trends, analyzing customer needs, and provides technical knowledge and expertise of the product/systems.

The Product Offering Specialist works with Global Product manager to develop and execute strategies on New Product Development to ensure that products meet the diverse needs of global customer base while maintaining a competitive edge in the market.

What kind of work will you be doing?

• Support Global Product Manager in developing detailed requirements for new product requirements based on Market and Voice of the Customer and understanding of their product usage and buying journey. Cooperate with Regional offering managers and country teams to receive requirements and to allow new thermal products introduction.
• Market Analysis: Conduct comprehensive market research to identify global trends, competitive landscapes, and emerging opportunities. Analyze data to gain insights into customer preferences, behaviors, and pain points.
• Provide technical knowledge and expertise to support Application Engineer and Sales team on the product/system selection/definition.
• Develop product collateral with support from cross functional teams to support new product launches and sustaining product evolutions to include presentations, product demos, competitive comparisons, product documentation, and other sales enablement tools.
• Manage ETO-C / custom sales' projects and provide support to sales for quotation, technical support, special performances selections and follow up the projects during the different phases including management of witness tests.
• Work closely with cross-functional teams, including engineering, manufacturing, marketing, sales, and customer support, to align product strategies with overall business objectives and priorities.
• Attend tradeshows, visit customers, meet with sales team, distributors and partners to ensure an accurate voice of customer is heard in all product plans.

What will make you successful?

• University degree (BS or Master) in Engineering.
• Strong Technical knowledge of HVAC preferably in data center applications and heat Re-Use.
• Good know how of thermodynamics and preferably Chilled Water system.
• Effectively communicates technical information and complex ideas.
• Experience working with customers and field sales teams.
• Technical expertise to translate customer needs/pain points to solutions.
• Strong written/oral communication, especially in communicating customer needs.
• Very strong research and analytical skills.
• Good knowledge of Italian and English languages.
• 3-5 years of experience.

Should YOU meet the requirements outlined, we invite you to submit your application and initiating the process of charting your career path within our thriving and nurturing workplace!