Park Hyatt Milan
Tempo pieno Giornata intera



Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house.

The hotel has won the award for the World’s Best Service, by Travel + Leisure that recognizes excellence in every component of the life of the hotel.

Park Hyatt's expansive 5-star rooms & suites, some of the most luxurious accommodation in Milan, beautifully blend authentic Italian finishes with sleek amenities and state-of-the-art technology.

At Park Hyatt:

To be part of Reservation Dpt. and work closely with Director of Revenue & Reservation Management and other relevant Rooms Dpt. to maximize Room Profitability while delivering exceptional customer service in line with the Hyatt's Brand Standards.


Main Duties and responsibilities:

  • Receive, capture and process requests for room reservations that arrive through all channels available to the hotel and corresponding to all business segments

  • Manage Correspondence with Guests to deliver the most efficient and valuable pre-arrival experience

  • Apply established Revenue Management retail strategies and tactics

  • Manage arrival check in all systems including proforma and prepayment via secure links when required


  • Bachelors degree or equivalent in Hotel Management or related field.

  • Demonstrated aptitude for problem solving and problem identification.

  • Must effectively manage and adhere to strict daily/weekly/monthly deadlines.

  • Extensive proficiency in Excel, Word, and PowerPoint required and ability to manipulate data essential

  • Knowledge of reservations system

  • Attention to detail required.

  • Ability to operate in a team environment.

  • Excellent written and verbal communication skills

  • Excellent interpersonal skills and demonstrated maturity.

  • Ability to manage multiple tasks and responsibilities at once

  • Very good knowledge of spoken and written English is a must

Hyatt offers a great range of benefits, including:

  • 12 free nights per year of service across Hyatt Hotels worldwide

  • Employee and Friends & Family rates across Hyatt Hotels worldwide

  • Dry cleaning of business clothes

  • Complimentary meals on duty

  • Continuous Learning & Development opportunities

Come candidarsi?

Per candidarti per questo lavoro devi autorizzare sul nostro sito. Se non hai ancora un account, registrati.

Pubblica un CV

Lavori simili

STAGE - MTR INTERCONTRACT MANAGEMENT SUPPORT (JOB NUMBER: GL1223MI) Cogli l’opportunità di trasformarti e di scoprire i tuoi talenti! Insieme a noi inizierai un percorso solido e concreto che ti offrirà gli strumenti per sviluppare al meglio le tue potenzialità...
Darti lab srl
Tempo pieno Giornata intera
Azienda operante nel settore degli elettrodomestici ricerca una figura da inserire come impiegato/a commerciale nella sede. Dopo un iniziale periodo di affiancamento retribuito la figura si occuperà di: redazione offerte commerciale, supporto dei colleghi back office, attività di back office,...
Tempo pieno Giornata intera
WHAT YOU’LL BE DOING Becoming a menswear specialist based on our training & development of client measurements, fabric knowledge, customizations, alterations, and sales psychology Proactively building a book of clients through different prospecting efforts (outreach, events, etc.) and building upon...