Customer Service/Service Internship

Getinge
Tempo pieno Giornata intera
Milano

Together we can make a difference





At Getinge, we have a firm belief that every person and community should have access to the best possible care. That is why we are dedicated and passionate about helping our customers save lives and ensure excellent care. We provide solutions and products for hospitals and life science institutions within the areas of intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science.


An intership at Getinge will allow you to develop personally and professionally while having the opportunity to focus on what you are most passionate about. With our customers in mind, you can make a difference every day.





Service/ Customer Service Internship





Key purpose of the role:





The resource will be included in the Customer Service/ Service Team whose mission is the full satisfaction of internal and external Customers and, through Teamwork, the achievement of the expected service results.





The intern will be supporting and trained on:



  • The activities aimed at the management of all orders received in compliance with the service levels provided.

  • The receiving orders and entering data on the system management (SAP), in compliance with the established times

  • Management of Inbound and Outbound calls; telephone assistance to Customers;

  • The following activities of the Team; returns management/ management of complaints / inquiries, credit / debit note management, archiving of documentation





Skills and competencies requested:



  • Recently graduated with a Bachelor’s or Master’s degree

  • Excellent interpersonal and communications skills

  • Self-starter with entrepreneurial mind-set

  • Fluent spoken and written Italian and English

  • Good command in Office

  • Precision, Availability, Team working





About us


Getinge is on an exciting transformation journey constantly looking for new ways to innovate together with our customers to meet the healthcare challenges of the future. We are committed to diversity, equity and inclusion and to sustainability with a goal to be CO2 neutral by 2025. We believe in giving our employees the flexibility they need and make every effort to foster a learning culture that supports their personal development and creativity. Our passionate people hold our brand promise ‘Passion for Life’ close to heart.


If you share our passion and believe that saving lives is the greatest job in world, then we look for-ward to receiving your application and resume. Applications will be reviewed continuously, and we therefore recommend sending us your application as soon as possible.


Apply directly or visit our career portal: https://Getinge careers. We hope you will join us on our journey to become the world’s most respected and trusted medtech company.



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